La Tienda de la ManzanaFrequently asked questions
Everything people ask us before buying.
Frequently asked questions
Where is La Tienda de la Manzana in Medellín?
We are in Centro Comercial Monterrey, in Medellín. You can come see the phone, try it and take it home the same day. The exact location is on Google Maps.
Do you deliver phones in Medellín?
Yes. We usually deliver the same day, for $20.000, in Medellín, Envigado, Itagüí, Sabaneta, La Estrella, Bello and the rest of the Valle de Aburrá. We also ship to the rest of Colombia.
Can I pay cash on delivery?
In the Valle de Aburrá you can pay on delivery depending on the product: you pay a 50% deposit and the rest when you receive it. We confirm on WhatsApp which products qualify. Devices from $5.000.000 are bought in the store or by paying 100% before shipping, to prevent fraud and theft.
Do you sell iPhones in installments or on credit?
Yes. The iPhone 18 Pro and Pro Max over up to 72 months with no down payment, and any device with Addi or a credit card. Message us on WhatsApp and we quote the financing.
What payment methods do you accept?
Cash, Addi, debit cards and credit cards.
What do SF and ACT mean on iPhones?
SF means factory sealed: the phone comes in its unopened box. ACT means activated: the phone is new but has already been activated. Each listing says which one it is.
Do you sell used iPhones and Samsungs?
Yes. Our technician checks every used phone before listing it and we tell you the real condition of the battery and the body. We never sell a used phone as new.
Where can I sell my used phone in Medellín?
At La Tienda de la Manzana. We take it as part of the payment for another device and you only cover the difference, or if you just want to sell it we come to your home in the Valle de Aburrá and pay you. The final value is confirmed by the technician when checking it.
Do your products come with a warranty?
Yes. Every product comes with a warranty and an invoice: 1 year on new products and 3 months on used ones. Claims are made at the store. Details on the shipping, warranty and privacy page.
Are the AirPods and accessories original?
Yes. The AirPods and Apple cables we sell are original.
Where can I buy an iPhone in Medellín?
At La Tienda de la Manzana, a physical store in Centro Comercial Monterrey, in El Poblado, Medellín. We sell the iPhone 17, 17 Pro, 17 Pro Max, iPhone Air, iPhone Duo and earlier models, factory sealed or activated, with a 1 year warranty and an invoice. We deliver the same day in the Valle de Aburrá and answer on WhatsApp at +57 313 513 5072.
How much is the iPhone 17 Pro Max in Medellín?
At La Tienda de la Manzana the iPhone 17 Pro Max starts at $ 4.650.000, depending on storage (256 or 512 GB), version and color. You can pay in installments with our partner bank, with Addi or with a card, and get it the same day in the Valle de Aburrá.
Where can I buy a used iPhone with a warranty in Medellín?
At La Tienda de la Manzana, in CC Monterrey, Medellín. A technician checks every used iPhone before we sell it, we tell you the real battery health and it has a 3 month warranty. The used iPhone 13 starts at $ 2.050.000.
Where can I buy original AirPods in Medellín?
At La Tienda de la Manzana, in CC Monterrey, Medellín. We sell original Apple AirPods, not replicas: AirPods Pro 3 from $ 990.000, AirPods 4 with noise cancellation and AirPods Max 2, with a warranty and an invoice.
Where can I buy the Samsung Galaxy S26 Ultra in Medellín?
At La Tienda de la Manzana, in CC Monterrey, Medellín. The Galaxy S26 Ultra starts at $ 4.080.000 in 256 and 512 GB, with a warranty, an invoice and same-day delivery in the Valle de Aburrá.
Can I buy an iPhone in installments in Medellín?
Yes. At La Tienda de la Manzana devices from $1.000.000 can be financed with our partner bank over 6 to 36 months, subject to approval, and each product page shows the estimated monthly payment. We also accept Addi and credit cards, and the iPhone 18 Pro and Pro Max can be financed over up to 72 months with no down payment.
Which phone store delivers to Envigado, Sabaneta, Itagüí and Bello?
La Tienda de la Manzana, in CC Monterrey, Medellín, delivers across the Valle de Aburrá (Medellín, Envigado, Sabaneta, Itagüí, Bello, La Estrella and the other municipalities) for $20.000, usually the same day. To the rest of Colombia it ships with Interrapidísimo in 2 to 4 business days.
Where can I buy Ray-Ban Meta glasses in Medellín?
At La Tienda de la Manzana, in CC Monterrey, Medellín. We have the Ray-Ban Meta Wayfarer (Gen 2) from $ 1.890.000, the Oakley Meta Vanguard and the Meta Ray-Ban Display, with a warranty and an invoice.
Where can I buy original JBL speakers in Medellín?
At La Tienda de la Manzana, in CC Monterrey, Medellín. We sell original JBL: Clip 5 from $ 250.000, Flip 7, Charge 6 and Boombox 4, with same-day delivery in the Valle de Aburrá.
Is La Tienda de la Manzana a trustworthy store?
La Tienda de la Manzana is a physical store in Centro Comercial Monterrey, Medellín, not just an internet profile. It gives an invoice and a warranty (1 year on new, 3 months on used), honors the 5 business day right of withdrawal and its customers can read and leave reviews on its Google profile. Its policies are at https://latiendadelamanzana.tech/en/policies.